Our most frequently asked questions about our services and facilities are answered here. Although this FAQ compilation provides valuable insights, it is not exhaustive and may not replace comprehensive handbooks or guides. We encourage you to explore these FAQs for quick reference, and to refer to our member handbooks for more detailed information. If you have a different question, or need more information, contact our membership team.
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FACILITY USE
Q: Why does the YMCA require proper identification for facility entry?
A: Community safety is our utmost concern. Requiring proper identification for entry allows us to conduct regular sex offender screenings, cross-referencing our database with the National Registry of Convicted Sex Offenders. In the event of a match, the YMCA reserves the right to take necessary actions, including canceling membership, terminating program participation, and revoking visitation access.
Q: Can I download the required waivers for facility entry and complete them in advance?
A: We have paper waivers available at the Y for those who prefer to complete the process in person. However, you may download and complete waivers in advance: Adult Member Agreement & COVID-19 Waiver, Minor Member Agreement & COVID-19 Waiver, Adult Participant Agreement & COVID-19 Waiver, and Minor Participant Agreement & COVID-19 Waiver. If you choose to complete the waivers in advance, bring them to your visit, along with photo identification, and proper documentation.
Q: Why is a COVID-19 waiver required, and who must sign it?
A: All members aged 18 and older are required to sign a COVID-19 waiver. Parents or guardians must sign on behalf of minors in a family unit or on a Youth or Teen membership. There is no minimum age requirement for signing the waiver for minors, and it only needs to be completed once.
Q: What is the minimum age for kids to use YMCA facilities?
A: We encourage everyone to participate in our programs for an enriching experience. For safety, children under 13 must be under parental/guardian direct supervision unless enrolled in a staff-supervised program or activity. Children ages 10 to 13 may use cardiovascular equipment and, if with a parent/guardian, participate in land-based group exercise. Age-specific permissions are in place for both safety and enjoyable experiences for all.
Q: What are the facility hours of the Sewickley Valley YMCA?
A: For the up-to-date facility hours, refer to the Sewickley Valley YMCA hours of operation. We also offer on-demand exercise programs that are available to members 24/7. We look forward to seeing you soon!
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GUESTS
Q: Does the YMCA offer guest passes?
A: Yes, the YMCA offers our members the benefit of a set amount of guest passes per calendar year. Guests are welcome to use a guest pass up to three times in a calendar year. However, after utilizing the guest pass three times in the calendar year, individuals may join the YMCA as a member to continue enjoying our facilities and amenities. Members must accompany and remain with their guest during visits.
Q: Can Nationwide Members bring guests to the Sewickley Valley YMCA?
A: Yes, Nationwide Members are permitted to bring three guests a year at a guest entry fee. Individual guests are limited to three visits in the calendar year, January through December. Contact membership for more information regarding entry fees for Nationwide Member guests.
Q: What is the check-in process for guests?
A: All guests must sign in with the Registration desk or Membership office and provide photo identification during each visit. The hosting member must be present with the guest and is responsible for the guest’s behavior during their visit.
Q: Which areas can guests access?
A: The hosting member must be present with the guest and is responsible for the guest’s behavior during their visit. Guests can access the Wellness Center, weight room, indoor track, adult-only spa area (hot tub, steam room, or sauna). However, for additional amenities, membership is required.
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DISCOUNTS AND HOLDS
Q: What are the membership rates, and are there any discounts available?
A: Our facility offers a range of programs designed to cater to diverse needs and preferences, and membership rates vary. We also offer discounts for seniors, military personnel, and financial assistance for those who qualify. Contact membership to explore the best rate plan for you.
Q: Does the Sewickley Valley YMCA participate in SilverSneakers®?
A: At the Sewickley Valley YMCA, we are dedicated to promoting health and well-being for individuals of all ages. While we do not specifically offer SilverSneakers, we do participate in UPMC For Life and United Healthcare Renew Active® to ensure accessibility and affordability for our community members. Contact membership to apply for a senior-based membership plan.
Q: How can I cancel my YMCA membership and when will my request take effect?
A: You can cancel your YMCA membership by contacting membership in person, by mail, or email. The cancellation process will be complete upon confirmation from a Sewickley Valley YMCA Membership representative. Changes to membership status, requested within the required five business day notice period, will be effective on your next billing cycle.
Q: Can I put my membership on hold?
A: You can request a membership hold by contacting membership in person, by mail, or email. The membership draft will automatically resume following the 90-day hold period.
Q: How do I update my membership information or make changes?
A: Access your account online to update or change your payment method. If you need assistance, or need to make additional updates, stop by or call membership during operating hours.
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NATIONWIDE MEMBERSHIP
Q: What is a YMCA Nationwide Membership?
A: Nationwide Membership enables active, full-facility members of the Sewickley Valley YMCA to visit any participating YMCA across the United States. This provides flexibility to achieve health and wellness goals while traveling or residing elsewhere. Nationwide member visitors must use their home Y at least 51% of the time.
Q: Are there any restrictions on eligibility for Nationwide Memberships?
A: Program-only participants and members with a senior-based plan are not eligible for Nationwide Membership. Additionally, complimentary and/or special memberships established by any Y for group homes and other agencies are not eligible for Nationwide Membership.
Q: How can I use my Nationwide Membership at the Sewickley Valley YMCA?
A: Nationwide Membership is valid for active, full-facility YMCA members whose home Y participates in Nationwide Reciprocal YMCA, without restriction or blackout periods. For specific questions, please contact your home Y.
Q: What are the requirements for visiting other YMCAs under Nationwide Membership?
A: When visiting a Y, nationwide members must show valid photo identification. Upon the first visit, members will be required to sign a universal liability waiver and privacy policy. Nationwide member visitors must use their home Y at least 51% of the time.
Q: Are there any restrictions on program participation for Nationwide Members?
A: Nationwide members may sign up for programs at the non-member rate, as member rates are reserved for Sewickley Valley YMCA facility members.
Q: What facilities can Nationwide Members access at the Sewickley Valley YMCA?
A: Nationwide members can use our Wellness Center, weight room, indoor track, warrior course, and basketball gymnasium. However, advance reservations for group exercise classes, pools, and racket sports are exclusively offered to Sewickley Valley YMCA members. Nationwide members may participate in these activities if they are in progress at check-in and space is available. There is no guarantee open space will be available before check-in.
Q: Can Nationwide Members bring guests to the Sewickley Valley YMCA?
A: Yes, Nationwide Members are permitted to bring three guests a year at a guest entry fee. Individual guests are limited to three visits in the calendar year, January through December. Contact membership for more information regarding entry fees for Nationwide Member guests.
Q: What happens if I plan to visit another Y for an extended period?
A: Nationwide members visiting other Ys for a period longer than 28 days must transfer membership affiliation for continued use. Privileges may be restricted or revoked by Ys at any time.
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FINANCIAL ASSISTANCE
Q: What documents are required when applying for financial assistance?
A: When applying for financial assistance, you must provide proof of income and expense documentation for verification. Examples include your most recent 1040 tax form, paystubs, proof of unemployment, alimony/child support court orders, and documentation of dependents. For more information on required documents based on your household, please contact membership.
Q: Can financial assistance documentation requirements be waived?
A: To ensure an equitable process, we cannot waive the requirement to provide documentation of income. You can download the financial assistance application or pick one up in person.
Q. How is financial assistance different from discounts or promotions?
A: Financial assistance is need-based, unlike discounts or promotions. With information on income and family size, we can award assistance fairly and consistently.
Q: Do I need to reapply for financial assistance every year?
A: Yes, we ask that all members reapply for financial assistance every year to keep current and provide equity. Failure to update your financial assistance information by the end of each yearly cycle will result in your membership and/or program rate defaulting to the full-regular rate.
Q: How is my personal financial information handled?
A: Personal financial information is handled confidentially and seen and reviewed only by the YMCA’s professional staff. No information is shared with any other agency or organization.
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REGISTERING FOR PROGRAMS AND CLASSES
Q: How can I make a reservation for a class at the Sewickley Valley YMCA?
A: At the Sewickley Valley YMCA, we provide a range of programs and classes to suit various interests. Registration procedures may vary depending on the specific activity, session and season. You might need to sign up for a series of lessons, a program with defined start and end dates, or even for individual daily activities. If you’re an active member, you can register online or contact our registration desk to secure your spot. To register online, create an account on the Sewickley Valley Y website.
Q: How do I make a reservation to use the pool?
A: YMCA members enjoy exclusive benefits. Whether you’re looking for an invigorating lap swim in the Large Pool, a refreshing adult swim in our Warm Water Pool, a fun-filled family swim, or open swim for all, if you’re an active member, you can reserve online or contact our registration desk to secure your spot. To register online, create an account on the Sewickley Valley Y website.
Q: How do I create a member account?
A: To sign up to become a Sewickley Valley YMCA member, stop by in person during membership operating hours. Although we have paper waivers available at the Y, you can reduce your wait time when you arrive at the YMCA by completing waivers in advance. You may also begin the process online. To complete the joining process, remember to bring in your photo identification when you first visit. Other documentation may be required depending on the membership plan. Give us a call if you have questions—we are happy to help!
Q: How can I sign up to become a member at Sewickley Valley YMCA?
A: You can sign up to become a member at Sewickley Valley YMCA by visiting us in person during our membership operating hours. Additionally, you have the option to initiate the process online. When you come in for your first visit, stop by the membership office to complete the process. Please remember to bring your photo identification. Depending on the membership plan you choose, you may need to provide additional documentation. Contact us if you have any questions—we’re here to assist you!
Q: I’m interested in a program but not a member. How do I register?
A: In order to register as a non-member, create a profile online and select the non-member membership type. Follow the prompts to enter your information including a payment method. You may continue to use this same non-member account to register for available programs. Please note that not all programs and classes at the Y are open to non-members. Many times registration periods are open to members first. Remember to arrive 10-15 minutes early for your first session, as photo identification and screening are required to enter the facility. Contact us if you have any questions—we’re happy to help!
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GROUP EXERCISE
Q: How do I find the right group exercise class for me?
A: Finding the right group exercise class can take time. When evaluating a group exercise class, think about your fitness level and goals. Select classes based on your preferences, such as cardio-focused or strength-training. Get an idea of the intensity level by reading class descriptions. Try different classes to see which ones you enjoy and feel challenged by most. You can also get valuable first-hand feedback by talking to other members.
Q: What should I bring to group exercise classes?
A: We recommend bringing a mat, towel and water bottle to all group exercise classes. Bringing a mat to group exercise classes provides a comfortable and clean surface for exercises that involve lying or kneeling. A towel is essential for wiping away sweat and maintaining hygiene during the workout. Having a water bottle ensures proper hydration throughout the class, helping to prevent fatigue and improve performance.
Q: Is equipment provided for group exercise classes?
A: Mats are not provided for classes, however, all other equipment is provided and can vary depending on the specific class. Some group exercise classes may provide dumbbells, stability balls, or exercise steps. These equipment options add variety and challenge to the workouts, allowing participants to target different muscle groups and achieve their fitness goals.
Q: What kind of shoes do I need for cycling classes?
A: The bikes in our cycling studio have shoe cages, so regular sneakers will work. Those who prefer clip-on cycling shoes may bring their own.
Q: Are group exercise classes suitable for all fitness levels?
A: Yes, our classes are suitable for all fitness levels. Exercise should never be a source of stress. Follow your instructor’s lead, who will provide support and modifications to help you enjoy your workout no matter your fitness level. It’s a good idea to arrive a few minutes early to discuss your fitness level with the instructor if you’re new to the class.
Q: What if I need a break during class?
A: Instructors will encourage you to take breaks when you need them. Listening to your own body during exercise is crucial for your overall well-being. It allows you to recognize when you need to take a break, modify an exercise, or raise a level. Ignoring your body’s signals can lead to injury or burnout, so always prioritize your health and make the adjustments you need during class.
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LOCKER ROOMS
Q: What are the locker room options at the Sewickley Valley YMCA?
A: We have multiple options available to cater to the diverse needs of our members and their families: adult locker rooms, youth locker rooms, and family locker rooms.
Q: Who can use the Adult Locker Rooms and where are they located?
A: The Adult Locker Rooms are for women and men aged 18 and over. The Women’s Locker Room is on the first floor, just beyond the Welcome Desk. The Men’s Locker Room is on the lower level at the base of the stairs.
Q: Who can use the Youth Locker Rooms and where are they located?
A: Youth Locker Room are for youth ages 6 through 17. The Girls’ Locker Room is located adjacent to the Women’s Locker Room on the first floor. The Boys’ Locker Room is located beside the Men’s Locker Room on the lower level.
Q: Can parents or guardians accompany their child in the Youth Locker Rooms?
A: Yes, parents or guardians may accompany their same-sex child aged 8 or under in the Youth Locker Rooms. However, it’s important to note that adults, parents, or guardians are not permitted to enter the Youth Locker Rooms without their children. This policy is in place for everyone’s safety and comfort.
Q: Are parents or guardians allowed to bring opposite-sex children into the Youth Locker Rooms?
A: When attending to their same-sex child, who is 8 years old or younger, parents and guardians can bring their opposite-sex child, who is aged 24 months or younger, into the Youth Locker Rooms. Adults, parents, or guardians are not permitted in the Youth Locker Rooms without their children. This policy is in place for everyone’s safety and comfort.
Q: Who can use the Family Locker Room?
A: The family locker room is reserved for parents with children who require assistance to change and for adults who need the assistance of another adult to change.
Q: What features does the Family Locker Room offer for caregivers and adults who need assistance?
A: The Family Locker Room is equipped with an adult changing table. This provides safer transfers, comfortable positioning, and a secure space for caregivers to assist adults who need assistance with changing.
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INCLEMENT WEATHER
Q: Does the pool or adult spa area close if there is thunder or lightning?
A: If thunder or lightning strikes, all pools and pool decks will be cleared immediately. The indoor pools (Large Pool and Warm Water Pool) and adult spa area (hot tub, steam room, and sauna) will reopen 20 minutes after the last sight of lightning or sound of thunder.
Q: What is the inclement weather policy at the Sewickley Valley YMCA?
A: At the Sewickley Valley YMCA, safety is our top priority. While we strive to maintain regular hours, we prioritize the safety of our members and staff. In the event of severe weather, such as heavy snow, the Y may close or delay opening. Additionally, outdoor activities may be moved indoors in the event of heavy rain or storms. Any closings or delays, or changes to activities as a result of inclement weather will be posted on our website, social media channels, and our welcome phone message.
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DISCOVER THE YMCA DIFFERENCE
At the YMCA, we are dedicated to fostering youth development, promoting healthy living, and instilling social responsibility. Contact us to learn more about our programs, activities, and mission-driven initiatives designed to make a positive impact on others’ lives.